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December 29, 2008

Opening retail vs starting a magazine... que es mas macho?

Found this story lurking in the trades.... sounds pretty gutsy, even beyond opening specialty retail stores in the current economy.  Although it's not a true 'start up', Women's Running magazine could actually make some headway by re-jiggering it's lineup of content, especially if they can incorporate a meaningful online component (easier said than done).

This is definitely a time to consider your product mix and merchandise toward the 'heat'; women's spec designs, pet products, high velocity/margin gift items like headlamps and affordable flashlights, etc...

magazines though?


KH

December 27, 2008

mp3 player, the 11th essential

Check this story out from Yahoo ; rescuers identify missing skiers by light from their Pod.  Sweet.

The local mountains here are fat with snow and begging for a visit.  I'd hate myself if I didn't
get out in it.  But I won't forget my iPod.... I wonder where I could get something to cover it? 

(hint, hint)

KH

December 20, 2008

Zirkel opens in Steamboat

As part of an ongoing series of blogs about retail forging ahead in a bear market, it is most interesting to glimpse into the brave new world of store openings, which an earlier post discussed (The Santa Barbara Blueline Paddle Surf shop);To continue the thread, witness outdoor industry legend Steve Hitchcock's latest foray in Steamboat Springs,Zirkel Trading.  A beautifully merchandised store of the new era, combining open 'come on in' merchandising with a warm, cabin feel.  Here's what he had to say about opening a store in economic uncertainty. 

This is the outdoor industry, people!  We will prosper, we will help people get back to basics, we will help people get closer to Nature and their own nature.  It's what people do when they get reality checked, and that is most certainly what is happening here.  We do have to reinvent and get creative and remain intelligent and on the cutting edge and in touch with customers' needs and wants and do it better than we did before.  Is that so new?


December 17, 2008

Survival Tips for Retailers & Manufacturers

As part of an ongoing series of blogposts from OR Central, here are some thoughts, compliments of the mothership (Nielsen Business Media), on running business in a bear market... more to come.

Survival Tips for Retailers & Manufacturers

This holiday season, affluent buyers are dialing down their spending. Attached is an NBM article with tips on managing your merchandising, product mix and messaging.

http://www.nielsen.com/consumer_insight/ci_story2.html

 Deck the aisles
Survival tips for retailers and manufacturers gearing up for the holiday season include the following recommendations:

·                            Manage inventory like never before to avoid extraneous carrying costs in January;

·                            Reach out to high-value customers through direct mail or special offers that reward loyalty;

·                            Merchandise to fulfill consumer necessities; have-to’s versus nice-to’s should dominate the product mix; and

·                            Leverage interest in basic consumer packaged goods such as toiletries, pet care or special holiday food/beverage packs, positioning them as ideal stocking stuffers.

The strategies put in place now will further enhance growth in 2009 as the economy slows and consumers intensify their existing level of behavior with coping tactics such as trading down on products and services and a re-alignment of value-seeking shopping alternatives.

 

December 15, 2008

Contrarian marketing for retailers and brands

Marketing Never Stops: The Warren Buffet Perspective

October 24th, 2008 · 1 Comment

From KWY News Radio 1060AM Philadelphia:

Billionaire, Warren Buffett pumped $5 billion into Goldman Sachs, and then followed that up with a $3 billion investment in General Electric.

In troubled times, Warren drives a hard bargain and ends up with extraordinary value. In other words, Warren buys low and then sells high. He is a contrarian.

While others go into the panic mode, Warren Buffett goes into the shopping mode. This same kind of thinking can be applied to marketing. While others are into a cut and run mode, the smart money looks for marketing opportunities.

Right now consumers are spending more time than ever before evaluating their daily product purchases and their long term brand loyalties. Now is not the time to cut and run out on your marketing budget…now is the time to seek out opportunities.

“A man who stops advertising to save money is like a man who stops a clock to save time.” Henry Ford

Here are some reasons why our current economic environment can spell opportunities for marketers:
Your competition is hiding. The landscape is not as crowded. That means your own marketing has a higher probability of getting noticed. In fact, in your product category, you may be the only guy out there who is in the face of the consumer! Normally we have to sit around and say “how the hell can we be different?” Now all we have to do is show up.

Now is the time you need the business! When the economy is weak, your business will only get weaker without marketing. It is a vicious cycle.

Out of sight…out of mind, and out of mind can mean out of business. If your competition is hiding, right now you can have a larger share of mind. Familiarity breed preference, and preference leads to long term customer loyalty.

Customers are hunting. When the economy dips and consumers move into a state of fear, product purchases are scrutinized, and loyalties are challenged. That means you can position your product as a need….not just a want. People are looking for value and meaning. Now is the time to be very pragmatic and honest with your marketing. People are looking for products and services they can trust. That means while they are hunting and evaluating, you need to be out there marketing and not hiding behind your desk.

Attitudes are shifting. What was important yesterday may not be so important in today’s environment. That can spell new opportunities for your product or service. Take a survey…do some focus groups…find out what is driving the emotional needs of your core customer. How has it changed? Where are the new opportunities? How must your message change?
How can you reposition the competition and make your brand more relevant for the next 12 months of economic hardship?

Marketing Never Stops. If you stop your marketing, you are wasting the brand equity you have built so far. This is not a start and then stop process.

Your customers need evidence of product performance, and a reason why your product is absolutely positively the best in the category. When a consumer makes a budget cut…you don’t want to end up on the cutting room floor. That’s why marketing doesn’t stop because the economy is bad. It is exactly the time you need to turn up the volume.

These are tough times, and they may be some of the most creative and opportunistic times in years. Put on your Warren Buffett hat and look for the bargains. Create new demands. Stay close to your core customer.
Dig deeper and look for the essential ties to your customers. And never ever stop fishing for new customers

December 08, 2008

The resurgence of Layaway

Good podcast and article on the return of Layaway to get consumers into your store and back again... and offering a service to differentiate yourself too.

I remember back in the shop days, Layaway was kind of a headache, and it was with no fanfare whatsoever that it went away... but with credit cards bearing the seal of the beast, might it not be time for a revisit?  What is your experience of it? 

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